Large-Scale Client Onboarding and Compliance Transformation

Members of our team executed an important change programme for one of the world’s largest wealth managers following their acquisition of a private wealth company. Guided by bi-weekly governance boards that they chaired with the CEO, COO and other senior leaders, they spearheaded the effort to on-board and overhaul client due diligence across 12,000 private client accounts. With an £11 million budget, this involved co-ordinating a team of over 60 internal and external resources, including 3rd party vendors and Big Four consultants to conduct comprehensive client reviews and ensure compliance with the latest regulations.

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Under their leadership, the target operating model was seamlessly integrated into day-to-day operations, establishing a standardised roadmap for client onboarding, supporting policies and procedures, staff training and required amendments to the risk management frameworks and centralised trade data repository to facilitate EMIR compliance.

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This large-scale transformation illustrates our team's experience leading complex initiatives that encompass people, process and technology to achieve strategic objectives. We have a consistent record of success delivering major programmes on time and within budget for leading financial institutions.